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Salesforce Shield fulfils the need for extra security and compliance requirements for businesses. The salesforce’s product brings together two teams, including salesforce admins and the compliance and security team, assisting each employee to be harmonious in dealing with the subject of all-important compliance measures.
Salesforce Shield allows businesses in various sectors, including Healthcare, Financial Services and Public Sector to enjoy the trio of inter-connected security components that provides an additional layer of trust, compliance and governance to their sensitive data as well as Salesforce apps for their projects.
The security needs of specific industries vary from keeping track of sensitive data of the clients/customers to data to be encoded, to safeguard data integrity.
Core Services of Salesforce Shield
- The platform Encryption provides the gift of encrypting the sensitive data of the businesses with AES 256-bit encryption at the field level, whilst resting. The number of fields, both standard and customized that can be encrypted is much larger compared to the classic encryption, which allows a small subset of custom fields. The businesses have the freedom of managing their encryption keys; in total there are they are provided with three alternatives, including encryption keys generated by Salesforce, Bring your Own Key and Cache-only.
- There are a couple of key points to consider on Salesforce Shield platform encryption, i.e., it is not entire disk encryption, meaning data in the files and attachments is encrypted at the field level. Furthermore, the shield platform can encode data selectively, however, cannot encode documents individually.
- The salesforce Shield can track the activities (events) of the users enabled by the transaction security policies. This service elaborates on what activities users doing in the system. The monitoring of the activity can be done through browsers, Salesforce APIs and Salesforce mobile applications. The identification of unacceptable behaviour, thus preventing and reducing threats is the motive of the event monitoring. The admin has the power to block the users from continuing and be notified. Salesforce offers a CRM analytics application for reporting on event monitoring.
- As opposed to the 18–24 months that Salesforce standard Field Change Tracking allows for, the Salesforce Shield field audit trail expands field history monitoring for up to ten years. Tracking field history comprises what data is changed, where it is changed when it is changed, and by whom. Businesses can comply with regulatory compliance requirements or their business requirements (such as the need to review historical data) by keeping field history longer.
- The last component, the Einstein Data Detect works together with Salesforce Platform Shield encryption, notifies what data is required to be encrypted while at rest. The Einstein Data Detect can spontaneously examine the salesforce database to find sensitive data on the basis of several data patterns, namely URLs, social security numbers, emails, IP addresses and credit card details. This service assists businesses in identifying where sensitive data is stored in their system